“Our session was well organised, with clear objectives & an agenda which was adhered to both in terms of content & timing. Miranda creates a positive atmosphere which encourages people to open up & speak frankly. She is adept at keeping things moving without intruding on what people want to say. She can bring a discussion back on track with a light touch when people go off piste. In a large, sometimes vociferous group, she is in charge but not in the way”.